Platform architecture
The intelligence layer behind care delivery
A data fabric, a purpose-built reasoning engine, and a workforce of agents — composed into one operating system for behavioral health.
Layer 1
Behavioral Health Data Fabric
The foundation
Connects every system into a single source of truth — the Unified Behavioral Intelligence Graph™. Every patient interaction becomes connected.
EHRsCRMsBilling SystemsInsurance DataPatient Communication ChannelsFinancial Systems
Layer 2
The Reasoning Layer
Behavioral Foundation Model™
A purpose-built reasoning engine that powers every agent — trained on the realities of behavioral health operations.
AdmissionsInsuranceFinanceUtilization ReviewClinical OperationsRevenue CyclePatient Engagement
Layer 3
The Agent Workforce
Digital employees for every department
Thirteen specialized agents operate the administrative, financial, and operational processes surrounding patient care.
Intake Agent™Coverage Agent™Affordability Agent™Conversion Agent™Concierge Agent™Authorization Agent™
Platform modules
Seven modules. One coordinated system.
MindOS Access™
Identity & Security
- Single Sign-On
- Consent Management
- HIPAA Compliance
- Role-Based Permissions
MindOS Flow™
Workflow Automation
- Process orchestration
- Task routing
- Escalation management
- Workflow analytics
MindOS Intelligence™
Analytics & Insights
- Predictive analytics
- Risk modeling
- Revenue forecasting
- Operational intelligence
MindOS Engage™
Patient Engagement
- Messaging
- Voice
- Conversational AI
MindOS Financial™
Financial Operations
- Cost estimation
- Financing
- Payment plans
- Revenue recovery
MindOS Clinical™
Clinical Operations
- Documentation support
- Authorizations
- Care coordination
- Outcomes tracking
MindOS Growth™
Growth Operations
- Referral intelligence
- Market intelligence
- Conversion optimization
- Capacity planning